At 999bc, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we retain it, and what rights you hold in respect of your data. Please read this document carefully before registering an account or using any features of the 999bc platform.
A brief summary of our core commitments. The full policy below governs in all cases.
Your personal information is never sold to third-party advertisers or data brokers. Data is shared only where operationally necessary and only with parties bound by strict confidentiality obligations.
All data exchanged between your device and the 999bc platform is transmitted over secure SSL-encrypted connections. Your account credentials and payment details are handled with industry-standard security protocols.
You have rights to access, correct, restrict and request deletion of your personal data, subject to our legal and regulatory obligations. Requests may be submitted to our support team at any time.
We use cookies and similar tracking technologies only for essential platform functionality, performance analytics and session management. Our Cookie Policy section sets out the categories and their purposes.
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory, legal or financial obligations. We do not hold data indefinitely.
For any privacy-related question, request or complaint, our support team is available 24/7. Contact details are provided at the end of this policy. All data-subject requests are handled within a reasonable timeframe.
This Privacy Policy ("Policy") describes how 999bc, operating through the website https://999bc.cam ("Platform", "Service", "we", "us", "our"), collects, uses, stores, discloses and otherwise processes personal data relating to individuals ("Users", "you", "your") who access or use the Platform.
By creating an account, accessing the Platform or otherwise interacting with the Service — including players located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities in Pakistan — you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy operates alongside and should be read in conjunction with the 999bc Terms & Conditions and Responsible Gambling Policy. Where any conflict arises between those documents and this Policy on the subject of personal data, this Policy shall take precedence.
The following definitions apply throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, IP address, device identifiers and financial information. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | The operator of 999bc — the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller in accordance with documented instructions. |
| "KYC Data" | Identity verification documentation including government-issued ID, proof of address and related materials submitted during the account verification process. |
| "Cookies" | Small text files placed on your device by the Platform for session management, performance analytics and functionality purposes. |
| "Third Parties" | Any entity other than 999bc and the User, including payment processors, fraud prevention providers, analytics vendors and regulatory authorities. |
999bc collects personal data through several channels, including account registration, platform usage, payment transactions and communications with customer support. The categories of data we collect are set out below.
We may receive personal data about you from third parties where permitted by applicable law, including fraud prevention agencies, identity verification providers and payment processors, for the purposes of KYC compliance, fraud prevention and regulatory due diligence.
We process personal data only where we have a lawful basis to do so. The legal bases on which 999bc relies include the following:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to perform the contract between 999bc and the User — including account creation, game facilitation, payment processing and customer support. |
| Legal Obligation | Processing required to comply with applicable laws, including KYC/AML (Anti-Money Laundering) obligations, regulatory reporting and financial record-keeping requirements. |
| Legitimate Interests | Processing necessary for the legitimate interests of 999bc or a third party — including fraud prevention, platform security, product improvement and responsible gambling monitoring — where those interests are not overridden by the User's rights. |
| Consent | Where the User has provided specific, informed and freely given consent — for example, for non-essential marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal. |
999bc uses the personal data it collects for the following specific purposes:
999bc does not sell your personal data to any third party. We may share personal data only in the following circumstances, and only to the extent necessary for the stated purpose:
We work with third-party providers who process personal data on our behalf as data processors, including: payment processing providers, identity and document verification services, fraud detection and anti-money-laundering screening services, cloud hosting and infrastructure providers, and customer support platform operators. All such providers are contractually bound to process data only on our documented instructions and to maintain appropriate data security standards.
We may disclose personal data to regulatory authorities, law enforcement agencies or courts of competent jurisdiction where required by applicable law, a court order, or where disclosure is necessary to enforce our legal rights or to protect the safety of our users or third parties.
In the event of a merger, acquisition, restructuring or sale of all or part of the Operator's assets, personal data held by 999bc may be transferred to the acquiring entity, subject to equivalent data protection commitments.
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of active account + 5 years post-closure | Legal obligation / AML compliance |
| KYC documentation | Duration of active account + 5 years post-closure | Regulatory / legal obligation |
| Transaction records | Minimum 5 years from date of transaction | Financial record-keeping obligations |
| Customer support communications | 3 years from date of communication | Legitimate interest / dispute resolution |
| Technical and usage logs | Up to 12 months | Legitimate interest / security |
| Marketing consent records | Until consent is withdrawn + 3 years | Legal obligation / consent |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised. Where anonymisation is not practicable, data is securely destroyed in accordance with our data disposal procedures.
The 999bc platform uses cookies and similar tracking technologies to provide essential functionality, improve performance and analyse usage patterns. By continuing to use the Platform, you consent to the use of cookies as described in this section.
| Cookie Type | Category | Purpose |
|---|---|---|
| Session cookies | Maintain your logged-in session while you navigate the Platform. Deleted when you close your browser. | |
| Authentication cookies | Verify your identity and maintain account security during your session. | |
| Preference cookies | Remember your platform settings, such as language preferences and display options, across sessions. | |
| Performance cookies | Collect anonymised or aggregated data about how users interact with the Platform to improve functionality and user experience. | |
| Fraud prevention tokens | Detect and prevent fraudulent activity, including bot access and account takeover attempts. |
You may configure your browser settings to refuse or delete cookies. However, disabling essential cookies will impair the functionality of the Platform and may prevent you from accessing your account or using core features. Instructions for managing cookies are available in your browser's help documentation.
999bc implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Our security measures include, but are not limited to:
Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. 999bc cannot guarantee the absolute security of your personal data. You are also responsible for maintaining the confidentiality of your account credentials and for using strong, unique passwords.
Subject to applicable law and certain conditions, you have the following rights in respect of the personal data we hold about you:
Request a copy of the personal data we hold about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data held in your account profile.
Request deletion of your personal data where there is no legitimate legal or regulatory basis for continued retention.
Request that we restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
Request a copy of personal data you have provided in a structured, commonly used and machine-readable format, where processing is carried out by automated means.
Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, in certain circumstances.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been infringed.
To exercise any of these rights, please contact our support team at [email protected]. We will respond within a reasonable timeframe. Some requests may be subject to identity verification before we can process them.
The 999bc platform is strictly intended for adults aged 18 and above, or the higher minimum age required by the applicable law in the User's jurisdiction. We do not knowingly collect, process or retain personal data from minors.
If we become aware that personal data has been collected from a person under the applicable minimum age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has provided us with personal data, please contact our support team immediately.
The 999bc platform does not intentionally include links to third-party websites. However, where any such references appear, 999bc is not responsible for the privacy practices, security standards or content of any third-party website or service. We encourage you to review the privacy policies of any third-party sites you visit.
The 999bc platform may operate through server infrastructure located in jurisdictions outside Pakistan. Where personal data is transferred to countries that may not have data protection laws equivalent to those in the Operator's licensing jurisdiction, we implement appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure your data is protected to a consistent standard.
By using the Platform, you acknowledge that your personal data may be processed and stored in countries other than your country of residence, and you consent to such transfer where necessary for the provision of the Service.
999bc reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices or the structure of our platform. The "Last Updated" date at the top of this document will be revised whenever material changes are made.
Where changes are material, we will endeavour to notify registered users by email or via a prominent notice on the Platform before the changes take effect. Your continued use of the Platform following any amendment constitutes your acceptance of the updated Policy.
If you have any questions, concerns or requests relating to this Privacy Policy, the personal data we hold about you, or your data protection rights, please contact our support team. We are committed to addressing all privacy-related queries professionally and within a reasonable timeframe.
Privacy Enquiries
Email: [email protected]
Support availability: 24 hours a day, 7 days a week
Email address provided as plain text only. Not a clickable link. Please copy the address manually into your email client.
For terms governing your use of the platform, please read our Terms & Conditions. For information about responsible gambling controls, visit our Responsible Gambling page.
Now that you understand how 999bc handles your data, you can use the platform with confidence. Review our responsible gambling tools and full platform terms before getting started.
18+ only — or the higher minimum required by applicable law. Local laws, including Pakistan's Prevention of Gambling Act 1977, may restrict gambling. Play responsibly.